Agentic Automation in Banking: One Platform, Multiple LLM's, End-to-End Governance

Summary

Este video explora cómo las organizaciones bancarias están transformando sus operaciones mediante el uso de agentes inteligentes y automatización avanzada. Vish, un experto con más de una década de experiencia en el área, explica cómo una plataforma única, en este caso Automation Anywhere, permite orquestar múltiples agentes de IA para gestionar procesos complejos, desde la conciliación bancaria y auditorías hasta la gestión de contratos. El enfoque principal es la gobernanza centralizada y la capacidad de integrar modelos de lenguaje (LLM) variados, pasando de la automatización robótica tradicional a trabajadores digitales híbridos que combinan razonamiento cognitivo con ejecución basada en reglas, mejorando significativamente la eficiencia operativa y la rentabilidad.

Topics covered

• Evolución de RPA a agentes inteligentes
• Gobernanza y orquestación centralizada

+5 more topics (full content when you follow the channel)

Transcript excerpt

[music] My name is Vish and I do take care of agending engineering and automation practice in concentrate for more than 11 years by now. [music] Automation anywhere is our partner for more than a decade in concentrate. We are using their platform for our own productivity as well as for our uh customer multiple but if I'll go by the vertical we are very much focused on banking uh banking side and the finance side where we have leveraged their uh platform extensively for one of the very leading customer we have transformed most of the use cases with respect to collection with respect to the reconciliation validating possible fraudulent activities, proper audit of the cases. So many of the use cases which are very time consuming with the help of automation we were able to solve it. All the platform do have many things which uh I like about but one thing which helped me is to not run around…